Shipping Policy
Order Processing
Orders are processed within 1–5 business days after payment confirmation, unless otherwise stated on the product page. During high-demand periods, holidays, or limited collection launches, processing times may be extended.
Shipping
We offer shipping:
• within Israel
• internationally, where available at checkout
Delivery times vary depending on the destination, shipping method, and courier services.
Shipping Costs
Shipping costs are calculated at checkout and depend on:
• delivery address
• order weight and size
• selected shipping method
International Orders & Customs
For international shipments, customers are responsible for any customs duties, taxes, or additional fees imposed by the destination country. Mars 74 is not responsible for delays caused by customs clearance.
Delays & Force Majeure
Mars 74 is not responsible for delivery delays caused by circumstances beyond our control, including postal service delays, customs processes, weather conditions, or other force majeure events.
Lost or Damaged Shipments
If your order arrives damaged or does not arrive at all, please contact us as soon as possible via the website contact form. We will review the case and do our best to assist.
Policy Updates
Mars 74 reserves the right to update or modify this Shipping Policy at any time. The current version will always be available on this page.
Contact
For any questions related to shipping, please contact us through the website contact form
This Shipping Policy outlines the terms and conditions for order processing and delivery for purchases made on the Mars 74 website. The information provided is for general guidance only and does not constitute legal advice.